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Absence Management Partner in Columbus, IN at Circle K

Date Posted: 4/12/2019

Job Snapshot

Job Description

Circle K is a great place to work! Here is why:
We know that you can work anywhere. However, working at Circle K is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining Circle K means joining a team that is devoted to you!

JOB TITLE:                  Absence Management Partner          

COMPANY:                   Circle K              

DEPARTMENT:             Human Resources/Benefits       

FLSA STATUS:            Non-Exempt        

LOCATION:                  Columbus Indiana Westhill Office              

OPENING DATE:         11/ 7/2018   

CLOSING DATE:         11/16/2018   


Provides coordination of Leave of Absence process for FMLA, Non FMLA, and Military Leave of Absence requests in compliance with FMLA, ADA, and HIPAA regulations and company policy. The Human Resources Leave of Absence Specialist supports company goals by focusing on personal and departmental accountability, customer service standards and Human Resource Management best practices


  • Serves as primary contact for assigned client group for information on Circle K’s Leave of Absence Policy and Procedure.
  • Establishes Leave of Absence Claims and determines eligibility for FMLA status. Creates and delivers LOA forms electronically to claimant’s department and to the claimant’s home address via USPS in a timely manner.
  • Follows up with claimant to facilitate the submission of required LOA documentation requirements following predetermined timeframes and procedures.
  • Reviews applications for Leave of Absence and medical certification documentation for completeness and accuracy. Communicates with claimant and/or claimant’s Health Care Provider to request clarification or additional information.
  • Communicates approval status and on-going procedural requirements to LOA claimant and claimant’s manager.
  • Provides salary and benefit deduction data to Short Term Disability Carrier. Communicates leave approval status to STD carrier and authorizes carrier to evaluate STD claim for payment.
  • Coordinates the return of STD eligible LOA claims to in-house management process for leaves continuing beyond the maximum short-term disability benefit period.
  • Communicates pertinent information regarding claimant’s leave of absence status to the payroll and benefits departments to ensure that claimant’s pay status and benefit deductions are current.
  • Follows up on expected return to work status dates and requests medical recertification as warranted.
  • Coordinates the production, delivery and processing of Fitness for Duty documents at the request of Human Resource Managers.
  • Proposes solutions and resolves issues proactively in accordance with research findings, company policy, FMLA and ADA regulations and escalates issues following established protocols.
  • Reviews return to work status documents from health care provider. Communicates return to work dates to claimant’s manager. Facilitates discussion with managers when a return to work requires a temporary accommodation of work restrictions.  Escalates return to work approval to Human Resource Manager when return to work restrictions are significant or long term.
  • Ensures that LOA related data is current in HRMS database.
  • Creates electronic files for each Leave of Absence claim and coordinates the movement of all LOA related emails, documents, faxes, invoices, etc. to claimant’s electronic file. Moves closed LOA folders to secure long term electronic storage.


  • Ability to effectively manage multiple priorities and follow established procedures in a fast paced, time sensitive environment.
  • Ability to effectively explain complex policies and procedures to a wide audience.
  • Two-Three years of experience as a Leave of Absence Coordinator or related Human Resource position
  • Working knowledge of FMLA, ADA and HIPAA Laws preferred.
  • Minimum of one year of database data entry and retrieval. Experience with Peoplesoft or Workday HRMS a plus.
  • Intermediate skill level with Microsoft Office Word, Excel and Outlook.
  • Proven ability to work independently and in a team environment.
  • Excellent oral and written communication skills.
  • Well-developed research and data analysis skills.
  • Ability to maintain a professional demeanor when experiencing shifting priorities and changes to the work environment.

Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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