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QSR SupervisorQM2706836 in Patterson, LA at Circle K

Date Posted: 11/29/2018

Job Snapshot

Job Description



Circle K is a great place to work! Here is why:
We know that you can work anywhere. However, working at Circle K is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining Circle K means joining a team that is devoted to you!


Essential Duties, Responsibilities, and Skills

Customer Service

  • Responsible for production of high quality foodservice offerings.

  • Properly process sales through QSRs POS System.

  • Greet and Thank Customers, Be Friendly and Helpful, Provide Prompt, Courteous

    Service.

  • Set excellent customer service example for associates.

  • Train and require excellent customer service from all QSR staff.

  • Handle customer complaints professionally.

  • Maintain property and equipment to ensure customers have a safe and pleasant

    shopping environment.

  • Engage in Suggestive Selling when processing sales for customers.

    Associate Development

  • Recruit, hire and train new associates and QSR Team Leader.

  • Promote teamwork and cooperation within the store.

  • Evaluate all associates on schedule with timely and meaningful performance

    appraisals.

  • Communicate all Circle K programs effectively to all associates.

  • Handle associate complaints professionally and respectfully.

  • Maintain a safe and professional work environment free from any form of harassment.

    Report possible violations of policy to Market Manager or General Manager.

  • Ensure self and all store staff are properly dressed in authorized QSR uniform and

    meet personal appearance requirements.

    Equipment, Property, Merchandising

  • Share store responsibilities of cleaning the restrooms, lot, floors, etc.

  • Help to ensure employees have a safe and pleasant work environment.

  • Effectively merchandise building to maximize sales and profitability.

  • Ensure QSR is fully stocked using appropriate Build-Tos.

  • Ensure QSR is merchandised per the Marketing Planograms.

  • Correctly implement all Marketing and Operation’s programs.

    Quick Serve Restaurant Supervisor Job Description

    Gulf Coast Business Unit

    Gulf Coast Business Unit Page 2 of 2

    Quick Serve Restaurant Supervisor

    April 2014

    Controls/Administrative

  • Keep the location in compliance with the Franchise Agreement/License at all times.

    Inform your immediate supervisor and correct all out of compliance issues

    immediately.

  • Bank deposits are to be made daily and NEVER left unsecured.

  • Maintain merchandise and cash shortages to acceptable levels.

  • Through proper scheduling maintain labor hours within budgeted hours.

  • Maintain overtime within an acceptable percentage of hours used.

  • Maintain associate turnover within acceptable levels.

  • Keep controllable expenses to a minimum (spoilage, store supplies, utilities).

  • Complete all paperwork and transmit information to the corporate office in a timely

    manner.

  • Provide weekly sales and other numbers to Market Manager or General Manager.

  • View Image Vault and burn CD’s.

  • Protect confidential information (i.e. wages, personnel information, company records).

    Physical Functions

  • Ability to be exposed to cold or hot temperature extremes performing occasional

    duties in the food service area, walk-in cooler and/or freezer and outdoors.

  • Ability to operate computer keyboard for data entry.

  • Be exposed to occasional noise.

  • Ability to meet the physical demands of a QSR Associate or Team Leader.

    THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS/DUTIES AND/OR

    RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY

    INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.

    NOTE: This job description may change periodically as required by business

    necessity, with or without advance notice to or consent by the employee.



    Circle K is an Equal Opportunity Employer.
    The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.


    Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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