Inspired by a “One Team” culture focused on putting its people and customers first, Alimentation Couche-Tard, Inc. (“ACT”), a global leader in convenience and mobility, has received the 2022 Gallup Exceptional Workplace Award (GEWA).
Working in retail must be very different from previous work as an engineer! How has your journey been so far?
I started as a store manager in Montreal in 2017 and then in February 2020, I became Market Manager in Territory 26 for 10 stores. It’s so different from being an engineer, but it wasn’t difficult for me because I had the experience in management, so it was more about adjusting to a different field.
Yano - Market Manager
You joined the company over 12 years ago as a Sales Assistant in a small store in Dublin. Tell us about this and what you learned from your store experience?
I learned everything I know about our business. How retail works, how marketing is executed, what customer service is all about, and what our customers want and need from us as a company. I also learned about the amazing personalities we have across the business.
MJ - Head of Marketing - Europe
How do you have fun at work?
I have fun when my customers become my friends because they start coming in every day. I make relationships with them and I find great joy in helping them in the store and getting to know their kindness. It makes me so happy.
Soo - Store Manager
Tell us about your journey from being a registered nurse to building a career in Circle K? I started as a part-time Customer Service representative at Circle K to earn tuition reimbursement money to help pay for college, but I quickly realized my passion for the industry. Once I got the hang of things, my manager promoted me to Assistant Manager and six months later I advanced to Store Manager. Soon after participating in the "Future Leaders Program", I advanced to a Special Project Manager. This experienced set the stage for my current position where I'm a Market Manager responsible for 16 stores.
Tevin - Market Manager
How has Circle K helped you in your career development?
I have been there as Senior Store Manager for 4 years from now, and it is never boring. With my team of 28-32 employees - there is a lot to do. Last year I was so happy to be selected as one of 20 managers in Denmark to join a 1-year leadership training program called My Journey. Recently, I joined a food trainer program - this is an area that I would love to work more in!
Mette - Senior Store Manager
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